Reports and complaints

Microsoft identity-check email reported on 6 May 2021

On 6 May 2021, a reader in Argentina reported an email received in a Hotmail account. It used the name of the Microsoft accounts team and demanded an online identity check.

What the email asked for

The message began with a generic greeting to the “USER”. It claimed that suspicious activity required the recipient to follow a link, and said the account could be temporarily blocked if no action was taken within 24 hours. Its call to action read “Confirmar Identidad”, meaning “Confirm identity”.

Original Spanish screenshot of the identity-check email reported on 6 May 2021
The message's identity-check request and deadline.

The original report says the linked page requested a Hotmail username and password and was intended to capture them. We have not visited that destination or tested its behaviour. The archived screenshot documents the message, not the operation of the linked site.

Displayed sender and destination details

The article records rododima@hotmail.com as the apparent sender and says soporte-microsoft@microsoft.com.es was included in the destination details. Neither the presence of a familiar brand name nor an address in the recipient list authenticates the sender.

Original screenshot of the displayed addresses in the rododima email report
The original address details; account ownership is not established here.

The reader reportedly recognised the problem and did not follow the request. This historical report does not prove who controlled the displayed address, whether it was spoofed or who controls it today.

Do not let a deadline replace verification

Open your account through a known official app or website, not the unexpected message. Microsoft's phishing guidance describes deceptive sender details and reporting options. Do not send credentials to an address merely because it includes a company name.

Compare this with the 3 May 2021 account-verification report, without assuming that similar wording identifies a common sender.

Editorial responsibility: Todo sobre informática.

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